Financial Information

Financial Policy

At our dental practice, we take pride in offering top-quality care to all of our patients. Our commitment to transparency extends to our financial policies, which are designed to ensure that you understand the costs associated with your treatment. By reviewing and discussing this information with our front office manager or dentist, you can rest assured of knowing exactly what to expect when it comes time for payment.

We believe that clear communication about fees and procedures is key to a positive patient experience, and we are here to address any questions or concerns you may have. Thank you for entrusting us with your dental health.

Payment

At our dental office, we understand that receiving quality care is important to you, which is why we offer a variety of payment options to suit your needs. Payment in full is required at the time of service to ensure a smooth and efficient experience for both you and our staff.

If you are covered by dental insurance, we ask for your estimated co-payment upfront to streamline the billing process. In addition to traditional forms of payment, such as cash and checks, we also accept credit card payments for added convenience. Whether you prefer using credit or debit cards or paying with cash or checks, rest assured that we have multiple options available to make your visit as stress-free as possible.

Dental Insurance

Dental insurance can provide peace of mind when it comes to maintaining your oral health. It’s important to remember that your insurance policy is a contract between you and the insurance company, not with us as your healthcare provider. While there are no guarantees of coverage, we are dedicated to helping you make the most of your benefits.

If any portion of your treatment is not covered by insurance, rest assured that we will work with you to find a solution. By submitting claim forms on your behalf and striving for maximum benefit utilization, our goal is always to prioritize your dental health and well-being.

Treatment Plan Estimate

Once we have assessed your dental condition, we will provide you with a detailed treatment plan estimate. This estimate outlines the total fee for each procedure, breaking down the expected benefit portion and what the patient is responsible for paying.

It’s important to keep in mind that dental benefits may have limits set by your provider. Any co-payments are required at the time of service, so please be prepared for that. The estimated fees are valid for 60 days before they may potentially change.

Returned Checks

Please note that patients writing checks will be subject to a return check charge of $35.00. In the event that a check is returned, we kindly ask for payment in cash or through a cashier’s check to cover both the original balance and the additional charge. We appreciate your understanding and cooperation in this matter to ensure smooth transactions and timely payments for services rendered.

Cancellation/No-Show Policy

As a courtesy to our patients, we understand the importance of reminding you about your upcoming appointments. Once you have scheduled a time with us, the slot will be specially reserved for you.

We get that, sometimes, unexpected things come up and may prevent you from keeping your appointment. However, please keep in mind that if for any reason you miss your appointment or fail to give us at least a 24-hour notice of cancellation, there may be a charge of $95.00 incurred. This policy ensures that we can continue to provide quality care and accommodate all our patients’ needs effectively.

CareCredit®

No insurance or seeking flexible payment arrangements? No worries! At Shweta Prabhakar DDS Inc., we prioritize individuals over their insurance status. We understand that by creating healthy smiles, we’re improving our patients’ lives.

To assist those without insurance or those seeking flexible payment options for their treatment expenses, Dr. Shweta Prabhakar DDS Inc. offers patient financing through CareCredit®, a third-party financing company. This option allows you to spread your fees over several months with minimal to no interest. For more information about your financial choices or dental care in Concord, CA, please contact us at (925) 689-7110.

Alternatively, you can settle your expenses with cash, personal checks, or major credit/debit cards.

We take pride in offering comprehensive dentistry in Concord and the nearby areas, including Walnut Creek, Pleasant Hill, Lafayette, Moraga, Orinda, Danville, Alamo, and neighboring cities in Contra Costa County.

Insurance Information

Dr. Shweta Prabhakar is contracted with Delta Dental as an in-network provider. Additionally, we accept most other major PPO plans.

We recognize that navigating the intricacies of insurance can be overwhelming for many patients. That’s why our team is dedicated to assisting you every step of the way. Whether it involves filing your claims or addressing inquiries about your coverage and benefits, we are committed to ensuring a seamless experience, allowing you to concentrate on achieving optimal oral health.

Our well-informed staff is available to verify your eligibility and address any questions you may have concerning your particular plan. Feel free to reach out to us at (925) 689-7110. Let’s collaborate to deliver outstanding dental care while keeping costs manageable!

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